STANDARD CHARTERED BANK NIGERIA
|UNIVERSAL BANKER (Priority Affluent Banking)
ABUJA, FCT, Nigeria
Summary
Led comprehensive banking operations and sales initiatives for affluent clients, consistently achieving revenue targets and enhancing client relationships.
Highlights
Achieved 95% of total revenue targets for the branch by strategically building sales and revenue generation plans.
Acquired targeted sales referrals and cultivated new business from prospective clients through proactive outreach and one-to-one meetings.
Managed product champions, branch retail business, and client relationships, ensuring prompt resolution of client complaints and inquiries.
Utilized negotiation and cross-sell skills to offer diverse banking products, driving sales and revenue growth by meeting clients' financial needs.
Managed various client bank accounts, including opening and closing, and processed cash deposits, payments, withdrawals, cheques, and wire transfers.
Performed daily reconciliation of cash differences and outstanding balances across USD, GBP, EUR, and NGN suspense accounts to ensure ledger accuracy at close of business.
Designed schedules for overseas payment instructions and processed remittances, preparing and submitting regulatory reports efficiently.
Collaborated with banking professionals to maintain high-quality service, deepening industry knowledge and meeting overall bank goals.